Integrated Assessment Tool

How computers still decide who gets care

Aged‑care assessors say the new Integrated Assessment Tool “handcuffs” their professional judgement, as hundreds of older Australians report being downgraded…

Ombudsman probes home care assessment tool

The Commonwealth Ombudsman is investigating the Support at Home assessment system after a surge in complaints, with experts warning the…

Government faces backlash over aged care algorithm

Advocates say the aged care assessment tool is failing to reflect real needs, despite the Minister insisting complaints are minimal…